Frequently Asked Questions
Everything you need to know about your order and our mission.
How long does shipping typically take?
Most orders are processed within 3-5 business days. Once shipped, domestic delivery usually takes 2-7 business days depending on your location and the shipping method selected at checkout.
What is your return and exchange policy?
We offer a 30-day return and exchange window for unworn and unwashed apparel. If your item is defective or you received the wrong size, please contact our support team to initiate a hassle-free return.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I care for my Til Valhalla Project apparel?
To ensure the longevity of the prints and fabric, we recommend machine washing your items in cold water inside out and tumble drying on low heat or hanging to dry.